Privacy Policy

This website is operated by Hussain Al Alshaikh Trading Est. (“we”, “us”). We are responsible for the personal data submitted through this website.

You can contact us about this policy or your personal data through the inquiry form on our Contact page.

Inquiry forms: your name, company, job title, work email, phone number, country, and the details you provide about your products, requirements or question.

Technical data: your IP address and basic request information, used to protect the forms from abuse and to keep the website secure.

We do not ask for, and ask you not to submit, sensitive personal data through this website.

To respond to your inquiry and discuss a potential supply, purchasing or other business relationship.

To route your inquiry to the relevant team within our company.

To prevent spam and abuse of the website.

To comply with legal and regulatory obligations.

We do not sell your personal data or use it for automated decision-making.

We process inquiry data on the basis of the consent you give when submitting a form. You may withdraw your consent at any time by contacting us; this does not affect processing carried out before withdrawal.

Technical data is processed where necessary for our legitimate interest in keeping the website secure, and where required to meet legal obligations.

We share personal data only with service providers that operate this website on our behalf — our hosting provider and our email delivery provider — and only as needed for those services.

Some of these providers may process data outside the Kingdom of Saudi Arabia. Where this happens, we rely on the safeguards and conditions required by applicable law.

We may disclose personal data to competent authorities where required by law.

We keep inquiry data only for as long as needed to handle your inquiry and any business relationship that follows. Inquiries that do not lead to a relationship are deleted after [retention period to be confirmed].

Technical data used for abuse prevention is held only briefly and is not stored long-term.

This website does not use advertising or analytics cookies. It may use a strictly necessary cookie to remember your language preference.

Subject to applicable law, you have the right to be informed about how your data is processed, to access your personal data, to request its correction, to request its destruction when it is no longer needed, and to withdraw your consent.

To exercise these rights, contact us through the inquiry form on our Contact page. If you are not satisfied with our response, you may lodge a complaint with the Saudi Data & AI Authority (SDAIA).

We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and restricted access to inquiry data.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.